Tenant Frequently Asked Questions

  • Q: How long will it take to get an answer on my application?

    A: Our staff can usually respond in 2 – 3 business days depending on weekends and holidays. The applications are completed online and the information is available nearly immediately for review minus the rental and employment verification. Once the application is completed, a formal response will be communicated to the applicants.
  • Q: Is the deposit refundable?

    A: Deposits are refunded within 45 days of move out, minus expenses for repairs or cleaning.
  • Q: Who needs a cosigner?

    A: Usually students with no income verification. The cosigner will be held legally responsible for any unpaid rent or damages.
  • Q: You have a property I want to rent. How do I apply?

    A: We offer a convenient online application form on the homepage of this website.
  • Q: How do I pay rent?

    A: Rent can be paid online via ACH or direct deposit, or delivered to our office.